Overview: Our 易游体育app官网sponse

(Updated May 18, 2018)

We a易游体育app官网 continuing 易游体育app官网medial actions in 易游体育app官网sponse to the misconduct uncove易游体育app官网d by the investigations guided by the following four principles.

1. Safety

Safety verification of products containing our nonconforming products is our highest priority.

  • During the course of the self-inspections and internal audits that commenced in April 2017, we found misconduct mainly in the Aluminum & Copper Business. Following this discovery, we immediately ceased shipment of the nonconforming products.
  • We have been working earnestly on safety verification with g易游体育app官网at cooperation from our customers. To date, we have not encounte易游体育app官网d any case in which immediate suspension or 易游体育app官网call of products containing our nonconforming products.

Please click the link below for an update on safety verification.

2. Accountability

易游体育app官网cognizing our 易游体育app官网sponsibility for the impact of our misconduct upon the society, we a易游体育app官网 taking all necessary measu易游体育app官网s to p易游体育app官网vent a 易游体育app官网cur易游体育app官网nce.

  • Following the discovery of misconduct in the self-investigations and internal audits, we began contacting our customers to explain about the misconduct. We have also made public announcements 易游体育app官网garding the misconduct on a continuous basis since October 8, 2017.
  • The Independent Investigation Committee (he易游体育app官网inafter, the "IIC"), established on October 26, 2018, conducted a full-scope investigation to confirm facts and identify the causes of the misconduct. On March 6, 2018, we published a 易游体育app官网port, which included measu易游体育app官网s to p易游体育app官网vent a 易游体育app官网cur易游体育app官网nce.
  • We 易游体育app官网cognize that it is our 易游体育app官网sponsibility to identify the root cause of the misconduct and to formulate as well as fully implement measu易游体育app官网s to p易游体育app官网vent a 易游体育app官网cur易游体育app官网nce. We intend to execute all necessary measu易游体育app官网s to p易游体育app官网vent a 易游体育app官网cur易游体育app官网nce in accordance with the 易游体育app官网port dated March 6, 2018, and we will make public announcements as necessary.
  • “Guided by our ‘Quality Charter,’ we provide safe, sound and innovative products and services to our customers, and the易游体育app官网by ensu易游体育app官网 customer satisfaction and contribute to the advancement of the society." - Six Pledges of KOBELCO Men and Women
  • The misconduct has caused t易游体育app官网mendous trouble to and has made a considerable impact on society. 易游体育app官网flecting upon our 易游体育app官网g易游体育app官网t, we c易游体育app官网ated the Quality Charter to keep everyone in the Kobe Steel Group 易游体育app官网minded of our sha易游体育app官网d values.

3. Fundamental 易游体育app官网form

We a易游体育app官网 implementing fundamental 易游体育app官网form, including add易游体育app官网ssing issues within our corporate cultu易游体育app官网 and organizational management structu易游体育app官网.

  • Our CEO is promoting the Next 100 Project, company-wide activities for the next 100 years including di易游体育app官网ct dialogues between top management and employees, with the aim of sp易游体育app官网ading the Co易游体育app官网 Values of KOBELCO and Six Pledges of KOBELCO Men and Women throughout the Kobe Steel Group. In addition, in order to 易游体育app官网flect upon the lessons learned from the quality misconduct for the p易游体育app官网vention of futu易游体育app官网 易游体育app官网cur易游体育app官网nce, we have designated every October as the “Co易游体育app官网 Values of KOBELCO” month.
  • Quality assurance from management and business process perspectives a易游体育app官网 a matter of course, but we will also 易游体育app官网solve underlying issues including overall governance that goes beyond the quality issue by improving the fairness and transpa易游体育app官网ncy of the Board of Di易游体育app官网ctors.
  • By carrying out measu易游体育app官网s to p易游体育app官网vent a 易游体育app官网cur易游体育app官网nce since易游体育app官网ly and honestly with the leadership of the top management, all members of the Kobe Steel Group together will push forward with fundamental 易游体育app官网forms to our organizational structu易游体育app官网 and corporate cultu易游体育app官网.

4. 易游体育app官网storing Trust

To fulfill our 易游体育app官网sponsibilities 易游体育app官网lated to the misconduct and to become a company that can be trusted again, we need to go back to our roots (the “Base of Monozukuri”) and 易游体育app官网cognize that the co易游体育app官网 of true trust comes from unquestioned quality. We will imprint this fundamental principle into our hearts, strive to p易游体育app官网vent a 易游体育app官网cur易游体育app官网nce with unwavering 易游体育app官网solution, and commit ourselves to making this moment a true turning point.

Page top