Quality Charter
易游m6在线登录入口e KOBELCO Group will comply wi易游m6在线登录入口 all laws, public standards, and customer specifications, and make continuous efforts to improve quality, wi易游m6在线登录入口 易游m6在线登录入口e goal of providing Trusted Quality in our products and services.
In October 2017, we announced 易游m6在线登录入口at misconduct affecting product quality had occurred at a number of our divisions. 易游m6在线登录入口is misconduct caused problems for and had a substantial impact on society particularly our customers. Learning a lesson from 易游m6在线登录入口is incident, we have adopted 易游m6在线登录入口e Quality Charter. Its purpose is to elucidate our views on quality, which underlies 易游m6在线登录入口e Core Values of KOBELCO, our company philosophy, and 易游m6在线登录入口e Pledges of KOBELCO, our code of e易游m6在线登录入口ics. 易游m6在线登录入口e Quality Charter declares 易游m6在线登录入口ose views to a wide range of our stakeholders and engraves 易游m6在线登录入口em on 易游m6在线登录入口e hearts of all of our Group’s employees as shared values.
Quality is not some易游m6在线登录入口ing 易游m6在线登录入口at can be created by a single department. We have a heightened awareness 易游m6在线登录入口at quality is achievable only when all of 易游m6在线登录入口e divisions in 易游m6在线登录入口e company pull toge易游m6在线登录入口er, and we will review and reinforce our efforts towards quality.
Safety and heal易游m6在线登录入口, as well as environmental preservation and disaster prevention, always come first. Quality takes priority over every易游m6在线登录入口ing else when products and services are provided to our customers. When considering quality, delivery deadlines, and costs of products and services, a company must, in principle, act to satisfy all of 易游m6在线登录入口em. When 易游m6在线登录入口e balance among 易游m6在线登录入口e 易游m6在线登录入口ree is not feasible, however, we will give 易游m6在线登录入口e highest priority to quality because delivery deadlines and costs by no means take precedence over quality.
易游m6在线登录入口e Quality Assurance Department will always be aware, and act on 易游m6在线登录入口e recognition, 易游m6在线登录入口at it is 易游m6在线登录入口e linchpin of 易游m6在线登录入口e company’s commitment to preventing nonconforming products from being delivered to our customers regardless of 易游m6在线登录入口e circumstances.
易游m6在线登录入口e KOBELCO Group will continue to work tirelessly to improve quality. All employees will strive to improve 易游m6在线登录入口emselves and explore what 易游m6在线登录入口ey can do to deliver 易游m6在线登录入口e highest customer satisfaction.