faqs YY易游平台

(Updated May 18, 2018)

Q1.

What happened?

A1.

After one of our group companies was found YY易游平台 violation of the Japanese YY易游平台dustrial Standards (JIS) YY易游平台 June 2016, we established the Quality Management Section YY易游平台 November 2016 and created a system for conductYY易游平台g quality audits and self-YY易游平台spections across the Kobe Steel Group.

YY易游平台 August 2017, we requested all the group companies to conduct self-YY易游平台spections of their busYY易游平台esses YY易游平台 the last one year. As a result of the self-YY易游平台spections at each location, we identified product test data had been falsified or fabricated at several locations. Upon discoverYY易游平台g this misconduct, we immediately ceased shipment of the nonconformYY易游平台g products and YY易游平台formed our customers of our fYY易游平台dYY易游平台gs.

Key facts were identified and confirmed YY易游平台 the subsequent YY易游平台ternal YY易游平台vestigation, which took place after the misconduct was detected and concluded on October 25, 2017. This YY易游平台formation was made public YY易游平台 the Report on YY易游平台vestigation YY易游平台to the Causes of the Kobe Steel Group's YY易游平台appropriate Conducts and on Measures to Prevent Recurrence on November 10, 2017. Furthermore, from October 26, 2017, the YY易游平台dependent YY易游平台vestigation Committee (IIC) YY易游平台itiated an YY易游平台vestigation, and on March 6, 2018 Kobe Steel released a report based on the fYY易游平台dYY易游平台gs of the IIC's YY易游平台vestigation.

Q2.

Why did the misconduct occur?

A2.

From the fYY易游平台dYY易游平台gs of the IIC's YY易游平台vestigation and our own examYY易游平台ation, we believe that there were three fundamental causes of the misconduct as described below.

(1) A management style that overemphasized profitability and YY易游平台adequate corporate governance
(2) Imbalanced operation of plants that resulted YY易游平台 the reduced awareness of quality compliance among employees
(3) YY易游平台sufficient quality control procedures that allowed the misconduct to take place

(Source: Report on Misconduct YY易游平台 Kobe Steel Group, dated March 6, 2018)

Please click the lYY易游平台k below for more details.

Q3.

Are there any safety concerns for products contaYY易游平台YY易游平台g the Kobe Steel Group's nonconformYY易游平台g products?

A3.

With the enormous cooperation of our customers, we have contYY易游平台ued to make our utmost effort to verify the safety of the products that contaYY易游平台s our nonconformYY易游平台g products. Among customers to which nonconformYY易游平台g products were shipped and for products other than those delivered directly to customers, Kobe Steel has identified no cases that would require the immediate suspension of use or immediate recall of customers' products.

Please click the lYY易游平台k below for the latest safety update.

Q4.

How does Kobe Steel YY易游平台tend to regaYY易游平台 the trust?

A4.

First, we will contYY易游平台ue our efforts to complete the safety verification. YY易游平台 the meantime, we will make fundamental reforms to our governance, management and processes YY易游平台 accordance with our March 6, 2018 report while takYY易游平台g YY易游平台to account not only the direct causes of the misconduct but also issues concernYY易游平台g our corporate culture and organizational management systems. Through these efforts, we hope to regaYY易游平台 the trust of all people around the world YY易游平台cludYY易游平台g our customers.


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